Here are a few of the frequently asked questions. To provide you with the best customer experience, your feedback is greatly encouraged. If you have any questions please send us an email at support@littlepaws.in
Q. Where do you ship from?
A. We ship from our warehouses in Delhi. So
Q. How long will it take for my items to arrive?
A. It will usually take 7 business days for all orders to arrive .
Q How do I track my order?
A. To check your order status, go to supertails.com and click on ‘My Account’. Go to ‘Order history’ and choose the order you’d like to track.
Q. How long will it take to receive a tracking number?
A. It will take about 1-2 business days.
Q. Where is you company located?
A. We have an office in the beautiful country: India; Supply warehouses in: New Delhi and our manufacturing unit in New Delhi
Q. Will I receive a confirmation number when I place my order?
A. Yes, all customers will receive an order number after placing their orders.
Please contact us if you don't receive one within 24 hours.
Q. Who can I contact if I have a problem with my order?
A. All inquiries can be forwarded to support@littlepaws.in
Q. How can I pay?
A. We accept all Major Credit and Debit Cards: Visa, Mastercard, Discover, Amex and also UPI payments.
Q. Is Checkout on this site safe and secure?
A. You can be absolutely sure that all purchases here are safe and secure.
Q I have received a promo code, how do I apply it to my order?
A. Promo codes can be applied to any order at the time of checkout. Look out for the ‘Apply promo code’ button.Â